Help
Need some help with CampusFish? Please read this stuff before you contact us.
- 0. What is CampusFish?
- 1. Technical issues
- 2. Billing
- 3. Profile
- 4. Blogs
- 5. Forum-style formatting
- 6. Photo Albums
- 7. Messages
- 8. FishBeer
- 9. Contact Us
0. What is CampusFish?
-
Spell it out for me!
It's pretty simple... it's a place to keep an online journal, post some photos
online and find people you like, all with the anonymity or total disclosure
offered by the Internet. It doesn't suck like other sites that do some of the
same things.
1. Technical issues
-
I can't login.
First off, if your e-mail or password are incorrect, the site will tell you.
Make sure that's the case first! Be sure to actually click on the button that
says "login," as simply hitting enter will not work in most browsers.
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I forgot my password.
Nice job. Have your password e-mail to you by going to our "forgot
password" page.
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Things don't look right.
We try to test in as many Web browsers as we can, but sometimes weirdness gets
the best of us. We don't support really old browsers, and since you're a savvy
Net jockey that found CampusFish, chances are you can get a newer browser.
Everything seems good in IE, Netscape, Mozilla and Opera, the latest versions.
-
I can't see any images.
CampusFish needs to protect its images from deep-linking and bandwidth
leeching, so we have measures in place to make sure you can't do
either. If your "security" software is paranoid and stripping the referrer
out of your requests, you'll get a substitute image. Refer to your security
software documentation to learn how to turn this "feature" off.
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I type in the box and nothing happens.
We use a rich text editing facility that works only in Internet Explorer. Other
browsers get a normal text box. If you have one of those other browsers but are
still getting the rich text editor, your browser is saying that it's something
else. Opera is the biggest offender. Click "File" then "Quick Preferences" and
select "Identify as Opera." If you're using IE and still have the problem where
you can't type in the box, click "Tools" then "Windows Update" and get a newer
version of IE.
2. Billing
-
What forms of payment do you accept?
We accept Visa, Mastercard and Discover via our online registration system.
Sorry, no personal checks or money orders.
-
How does the charge appear on my credit
card statement?
The site is owned and operated by POP World Media, so that's the name that
will appear on your statement.
-
Do you auto-renew subscriptions?
Absolutely not. We'd like to earn your business. If you're not happy with
CampusFish, it's your choice not to renew.
-
What's a referral credit?
A referral credit is a reward to you for signing-up a new member. When a new
member signs up, they have the option to search for a user name and select it,
granting that user a credit. So for example, if your user name is "Smith69,"
the new member will do a search for that name in step 1a of the sign-up
process. They'll select the name, and complete the rest of the registration.
Once complete, a link to their profile will appear when you login and click "my
account," along with any other names of people you referred. For each person
you sign up, you'll get 5% off of your next renewal, at a maximum of 25% (i.e.,
five referrals).
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Is there a limit to referral credits?
You can only use five referrals at a time (for a maximum of 25% off), but
there's no limit to those you can store up for future renewals.
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Can I spam the planet looking for
referrals?
Absolutely not. In fact, it violates our terms of service and is grounds for
termination of your account without refund.
-
I'm bored with the site. Can I get a
refund for my unused subscription?
Sorry, CampusFish does not issue refunds.
3. Profile
-
Explain the location and zip code. How
are they different?
You can put whatever you want or nothing in the location box. The zip code
let's other members find you if you live close (i.e., if you're looking for a
date, that's enormously helpful). To make yourself searchable by zip, enter a
zip code, click the search button next to it, choose the city you live in, then
click choose. You can change the "location" box at that point to say whatever
you want.
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Why do I need my birthday in there?
Again, this is for the purpose of searching for you in the member search. If
you don't want to be found this way, simply put a date of 1/1/1900 and no one
will every find your crusty ass!
-
I uploaded a profile image but nothing
happened.
Then you probably didn't follow the directions. Make sure the file is less than
10k in file size and ends with the file extension .jpg. See your favorite image
editing program on how to size an image.
-
My profile image looks all fucked up.
Chances are you made it the wrong size. No matter what you create, we're gonna
shoehorn it into a 160 by 120 pixel space.
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Will I get spammed by checking the
mailing list box?
Nope. No one will ever see your e-mail address except for us, and we generally
won't send you e-mail unless there's something really important to tell you.
-
What's this plain text box nonsense? I
don't see any difference.
Windows Internet Explorer users by default get a rich text editor to post
stuff. Everyone else gets a plain text box. If you're an IE user and would
prefer to use the plain text box, check this box.
-
What am I hiding by unchecking "show
account details to non-members?"
All of the goodies in your profile. That means members only!
-
How are times and time zones figured out
on CampusFish?
If you are not logged in, all of the times you see are US Eastern Time,
adjusted for Daylight Savings. If you are logged in, you'll see your own local
time set according to you set it under "my account." If you check the box for
"adjust for Daylight Savings," your times will be adjusted if you live in any
of the US or European time zones where Daylight Savings is used.
4. Blogs
-
Will my blog stay around if my
membership expires?
Yes. We have no intention of nuking any of your data, but at some point,
perhaps we will after years of inactivity. When your account has expired,
people will not be able to see your stuff.
-
What's with the little RSS graphic next
to my blog link?
The little RSS graphic links to what is known as an RSS feed. RSS stands for
"Really Simple Syndication." You use something called a content aggregator to
suck the data from a bunch of different feeds (from blogs, news sites, etc.) so
you can see what's new at all of them, from one place, without actually having
to go to each site. You just use the URL indicated and plug it into the
aggregator.
LockerGnome has a great article on how to get started with RSS feeds.
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Why don't my posts show up in my RSS feed or the composite feed?
If your posts are marked private or for friends only, they are blocked from
appearing in the feeds. That's because the feeds are blind to the users actually
getting them, and there's no way to tell if they're allowed to see them.
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What's a trackback?
Trackbacks are link exchanges between two blogs. When you link to another blog,
CampusFish checks that blog to see if it has trackback information in it. If it does,
it "pings" the blog and makes a comment with a link back to your blog. The reverse is
true if someone links to your blog, and their blog has a trackback system in place.
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Why don't trackbacks work with my blog?
If you don't allow non-members to make comments on your blog, then trackbacks are
disabled. Ditto if you only allow friends to see your post.
5. Forum-style formatting
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How do I do all that nifty formatting?
If you are using Windows Internet Explorer, or Mozilla/FireFox on Windows or a Mac,
you can use the familiar tool buttons above the area that you type in. If you're
not using it, you can use good old-fashioned "forum tags." They go something like this:
6. Photo Albums
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What kind of pictures can I upload?
Basically our guideline is that we don't want to see anything that the courts
might think is distasteful, obscene or pornographic. If you have to ask, you
probably shouldn't post it. Nudies of your privates are prohibited. You never
know where those photos will end up once you put them on the Internet.
-
Who can see my pictures?
Anyone with an Internet connection, unless you specify otherwise in your
profile.
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How do I prepare my photos?
That's entirely up to you and your mad skillz with a photo editing program. Our
only requirement is that your photos be smaller than 100k. In fact, get them as
small as you can in terms of file size. If we need to bust out more hard drives
the site will be more expensive, or we'll have to start enforcing limits. If
you're in college, you can get sweet discounts on programs like Photoshop and
PaintShop Pro. Check them out!
7. Messages
-
Is this a public e-mail system?
CampusFish has a private message system that is not available to the world
at large. You can only send and receive messages from within the site. This
feature is intended to protect your privacy and the privacy of other members.
-
Can I download messages?
Nope, it's all a closed system.
8. FishBeer
-
Uh, what the heck is FishBeer?
It's kind of a virtual beer of sorts. You have one when you're happy, sad,
stressed, chill, whatever. It's like a universal emoticon or something.
-
What's the point?
There isn't one, really. It's not a contest or anything. But let's face it...
no one really cares that much how happy or sad you are, just that you're having
some kind of feelings. So have a FishBeer!
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The bartender is giving me crap that
I've had too much.
Well, like I said, it's not a contest!
-
So do you promote binge drinking?
Of course not. Quite the opposite. We advocate responsible consumption. In
fact, if you really feel the need, have one of our FishBeers because it's legal
for all ages and you can still drive. But hey, the site is themed to a campus
bar, so we needed beer for it to make sense. Get the thing with the fish yet?
9. Contact Us